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Chiswick  
020 8995 2293
Finchley  
020 8445 2113
Hitchin  
01462 440 410
St Albans  
01727 833 808
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Terms and Conditions

 The Cove Spa - T&C's

The Cove Spa T&C's have been implemented with your convenience and satisfaction in mind. We have certain deposit requirements in place to ensure all our clients get availability when they desire and that our diaries are not booked up unneccesarily.  We look forward to seeing you soon.

  • Appointments must be cancelled or changed within a minimum of 24 hours before the appointment time or deposits will be non-refundable. Appointments cancelled outside the 24 hour period need to be rebooked for a date within 30 days from the original booking otherwise deposits are lost.
  • Clients who no-show lose their deposit or one treatment from their course/package or gift voucher if that's the method of payment.
  • Please arrive 10-15 minutes before your treatment time in order to complete administrative activities - running late will eat into treatment time.

  • All treatment times shown include time for consultation and after-care.

  • 50% deposits must be paid for bookings that total more than £65.00 in addition to all weekend appointments.

  • Before and after pictures have been used courtesy of Wrinkle Relaxation and Restylane for Fillers.

  • Gift Vouchers are valid for 12 months from date of purchase and can be used in any of our branches.

  • Gift Vouchers are not cash redeemable or refundable and have to be presented at check out.

  • No gift voucher presented on check-out means we cannot oblige this method of sale, so please remember to bring it with you.

  • Courses/Packages purchased are valid for 12 months from the date of purchase, excluding ENVIRON CST and can only be used by one individual (unless it's PiCk & MiX).

  • Courses/Packages are not cash redeemable or refundable once purchased.

  • VIP membership is valid for 1 year and your member ID must be presented each time a treatment or product is purchased.

  • VIP discounts do not apply to Independent Practitioners, Gift Vouchers, CST or injectable treatments.

  • VIP membership details may vary in each branch, so please ask a team member for details.

  • Offers cannot be used in conjunction with each other.

  • VIP/loyalty benefits and course/package redemptions are not applicable to bookings made via third-party sites. You need to book direct through The Cove Spa website or The Cove Spa 'app' to qualify.

  • Any products purchased cannot be taken back once removed from the Spa - this is for Health Safety and consumer protection reasons.

  • We encourage all our clients not to bring expensive personal belongings to the Spa as we take no responsibility for your items. Lockers in each branch are subject to availability.

  • Cove Spa cannot accept any liability for Independent Practitioners that host clinics from our premises, although we do ensure their qualifications and licenses are checked before allowing collaboration with our establishment.

  • We honour a management only complaints procedure, therefore in the unlikely event you have concerns relating to your experience with us, please email the branch manager direct - ask our reception team for further details. 

chiswick
020 8995 2293
finchley
020 8445 2113
hitchin
01462 440 410
st albans
01727 833 808
SITE DESIGN : DIGIMAX | TERMS & CONDITIONS

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Receive a FREE CRYO session when you purchase a course of 8 3D lipo treatments #fatreduction #skintightening #cellulitereduction #nonsurgical #results - TheCoveSpaFlash sale..any bookings made today - FRIDAY 13th will be discounted by 13%!! (Applicable in all branches, for appointments between 13th- 20th April). Call us now and quote 'Friday13!' - TheCoveSpaFLASH SALE...Have an Easter holiday treat on us. 10% off when you book a treatment this Mon to Wed; 20% off when booking two treatments OR 30% off when booking 3 treatments or more! Available in our Chiswick branch only πŸ’œ - TheCoveSpaStep into SPRING... - TheCoveSpaAre you noticing frown lines? 
Environs Focus Frown treatment is a highly effective treatment that uses a special penta-peptide serum to target frown lines. The unique combination of active ingredients is driven deep into the skin with gentle pulses and sound waves to help soften lines and reduce muscle tension in the forehead.

This can also be added on to any other facial!

Book now in a Cove Spa near you! - TheCoveSpaREMINDER 
We are celebrating the launch of our nail lounge @ The Cove Spa Chiswick by offering you 10% off ALL nail treatments until the end of March.

Get your nail appointments booked now... 020 8995 2293 #naillounge #chiswick #gelnails #launch - TheCoveSpaThe nail lounge at the Cove Chiswick is now open! We are celebrating by offering 10% off ALL nail treatments until the end of March πŸ’œπŸ’…πŸΌ call now to book! - TheCoveSpaWatch this space.. we are launching a BRAND NEW and exciting space in our Chiswick branch this weekend! More details to follow πŸ’œ#maniandpedi #naillounge #nailbar #nailsπŸ’… - TheCoveSpaGive your skin a boost during this cold February with our Award winning Environ products. ❄️ We now have the starter kits back in stock #environ #covespa #chiswick #finchley #hitchin #stalbans - TheCoveSpaWe have all the ingredients to make this weekend a relaxing one for you πŸ’œ and we're  open on Sundays too! - TheCoveSpaEnjoy a FREE 30 minute back massage with every full price Aromatherapy Associates facial throughout the remainder of January.

January is the time to discover the New You! We can help you discover the perfect skincare for your desired results! - TheCoveSpaDon’t forget we have 50% off our VIP membership this January! 
Call us now to find out more... - TheCoveSpa
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