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Chiswick  
020 8995 2293
Finchley  
020 8445 2113
Hitchin  
01462 440 410
St Albans  
01727 833 808
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Terms and Conditions

 The Cove Spa - T&C's

The Cove Spa T&C's have been implemented with your convenience and satisfaction in mind. We have certain deposit requirements in place to ensure all our clients get availability when they desire and that our diaries are not booked up unneccesarily.  We look forward to seeing you soon.

  • Appointments must be cancelled or changed within a minimum of 24 hours before the appointment time or deposits will be non-refundable. Appointments cancelled outside the 24 hour period need to be rebooked for a date within 30 days from the original booking otherwise deposits are lost.
  • Clients who no-show lose their deposit or one treatment from their course/package or gift voucher if that's the method of payment.
  • Please arrive 10-15 minutes before your treatment time in order to complete administrative activities - running late will eat into treatment time.

  • All treatment times shown include time for consultation and after-care.

  • 50% deposits must be paid for bookings that total more than £65.00 in addition to all weekend appointments.

  • Before and after pictures have been used courtesy of Wrinkle Relaxation and Restylane for Fillers.

  • Gift Vouchers are valid for 12 months from date of purchase and can be used in any of our branches.

  • Gift Vouchers are not cash redeemable or refundable and have to be presented at check out.

  • No gift voucher presented on check-out means we cannot oblige this method of sale, so please remember to bring it with you.

  • Courses/Packages purchased are valid for 12 months from the date of purchase, excluding ENVIRON CST and can only be used by one individual (unless it's PiCk & MiX).

  • Courses/Packages are not cash redeemable or refundable once purchased.

  • VIP membership is valid for 1 year and your member ID be presented each time a treatment or product is purchased.

  • VIP discounts do not apply to Independent Practitioners, Gift Vouchers, CST or injectable treatments.

  • VIP membership details may vary in each branch, so please ask a team member for details.

  • Offers cannot be used in conjunction with each other.

  • VIP/loyalty benefits and course/package redemptions are not applicable to bookings made via third-party sites. You need to book direct through The Cove Spa website or The Cove Spa 'app' to qualify.

  • Any products purchased cannot be taken back once removed from the Spa - this is for Health Safety and consumer protection reasons.

  • We encourage all our clients not to bring expensive personal belongings to the Spa as we take no responsibility for your items. Lockers in each branch are subject to availability.

  • Cove Spa cannot accept any liability for Independent Practitioners that host clinics from our premises, although we do ensure their qualifications and licenses are checked before allowing collaboration with our establishment.

chiswick
020 8995 2293
finchley
020 8445 2113
hitchin
01462 440 410
st albans
01727 833 808
SITE DESIGN : DIGIMAX | TERMS & CONDITIONS

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Happy Friday to all of our followers! #weekend - TheCoveSpaThere’s still time to come and join us for a mince pie at our Festive Shopping Event today!

Don’t miss out on the huge 30% off January bookings, products, gift sets, gift vouchers and our VIP membership! 
Unable to make it? These offers can be purchased over the phone today too! - TheCoveSpaCongratulations to our Instagram winner @lornasnaps 
We selected one of our followers  at random to win a 60 minute Swedish massage. We hope you enjoy your treatment πŸŽ€ - TheCoveSpaOur spa vouchers make the perfect gift for your loved ones πŸ› - TheCoveSpaOur Chiswick spa is looking festive for the season πŸŽπŸ›πŸŽ€πŸŽ‰ - TheCoveSpaOur Black Friday Early Bird Offer is back running from Friday 24th Nov - Monday 27th Nov... 3 FOR 2 GIFT VOUCHERS!

Minimum spend £65 per paying voucher to get the third (cheapest) absolutely FREE! - TheCoveSpaOur environ starter kits are now in stock! 🎁 #environ #starterkit #eyegel #skincare #giftset - TheCoveSpaHave your skin analysed with one of the most technologically advanced systems available. Address hidden sun damage, pigmentation, blocked pores, wrinkles and lines. Stop signs of damage BEFORE the reach the surface 
1st DECEMBER @ THE CHISWICK BRANCH. Call now to reserve your slot #environ #skincare #chiswick - TheCoveSpaWe think it's time to start winding down for the Christmas break. Introducing our Aromatherapy associates de- stress oils to get you started. Great for stocking fillers too 🎁#aromatherapyassociates #destress #oils #christmas #covespa - TheCoveSpaIt may only be October but our Christmas stock has landed... Get yours while stocks last in readiness for filling those stockings!

HURRY... limited stock! - TheCoveSpaDr Varsha is in our St Albans branch this Friday evening.. there is still a few appointments left... Call us on 01727 833808 to secure your booking now - TheCoveSpaChiswick's Macmillan set up looking lovely! - TheCoveSpa
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